Player Privacy Policy

This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you register, play or make transactions at Spinju. We take your privacy seriously and aim to be clear about what data we process, why we process it, and how you can manage your information.

Types of data we collect

Personal data

When you create an account we collect identifying information such as your name, email address, date of birth, phone number and postal address. We also collect identity documents and verification information when KYC checks are required to confirm your identity and meet compliance obligations.

Technical data

We gather device and technical information needed to operate the service, including IP address, browser type and version, device identifiers, operating system, and usage data such as pages visited and time spent in the site. This helps us maintain service performance and prevent abuse.

Transactional data

We record details of deposits, withdrawals, wagers, game activity, bonuses claimed and other account transactions. Payment card, bank or crypto payment identifiers are processed as needed to complete transactions and may be shared with payment processors.

How we use your information

We use data to provide and improve our services, process payments, perform identity checks, detect and prevent fraud, and manage account security. Transactional and gameplay data are used to administer bets, calculate balances and resolve disputes. We may also use aggregated, anonymized data for analytics and service optimisation.

Data protection practices

We protect data using technical and organisational measures such as encrypted connections, restricted access controls and secure storage. Access to personal data is limited to authorised staff and to third parties who provide services on our behalf. We review our security measures regularly to respond to new risks.

Cookies and tracking technologies

We use cookies and similar technologies to enable essential site functions, remember preferences and analyse site usage. Some cookies are necessary for login and payment flows, while others support analytics and personalised content. You can manage cookie preferences through your browser settings or via the cookie controls on the site.

Information sharing and third parties

We may share personal data with service providers who help us operate the platform, such as payment processors, identity verification services, fraud prevention vendors and hosting partners. We may also disclose information when required by law or to protect our rights. Where feasible we limit shared data to what is necessary for the recipient to perform their service.

User rights

You have the right to access and correct the personal information we hold about you. You may request deletion or restriction of processing where applicable, and you may object to certain processing activities. You can manage many preferences in your account settings or contact us to make a request.

Access, correction and deletion of data

To access or update your information, sign in to your account and use the profile or verification area. For deletion or other privacy requests contact [email protected]. We may require identity verification before fulfilling requests and may retain limited records as required for legal or compliance purposes.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to you through your account. Continued use of the service after changes indicates acceptance of the updated policy.